Star India Private Limited, Novi Digital Entertainment Private Limited, Asianet Star Communications Private Limited and Mashal Sports Private Limited (each a “Star Entity”) (all the Star Entities collectively, the “Star Group”), (also referred to as “ We” or “Us” or “Our”), value your trust and are committed to the responsible collection, use, transfer and retention your information, including your personal information.
Our primary purpose in collecting your information, including Personal Information, is for a lawful purpose connected with various functions, business, and activities of the relevant Star Entity.
What is Personal Information and Sensitive Personal Information?
Personal Information means any information which relates to you, either directly or indirectly, in combination with other information available or likely to be available with the relevant Star Entity, which is capable of identifying you and that you may have provided to the Star Group and/or which Star Group may collect. Some examples of Personal Information are your name, email address, location, phone number.
Sensitive Personal Information has the meaning ascribed to such term under IT Law, i.e. Personal Information which consists of information relating to: (i) passwords; (ii) financial information such as bank account details, or credit card details, or debit card or other payment instrument details; (iii) physical, physiological and/or mental health condition; (iv) sexual orientation; (v) medical records and history; and (vi) biometric information.
Unless specifically solicited by the relevant Star Entity, you must not provide Sensitive Personal Information as defined under IT Law. Any such unsolicited disclosure of Sensitive Personal Information shall be at your sole risk and liability. The relevant Star Entity hereby disclaims all liability in relation to the receipt of any such unsolicited Sensitive Personal Information.
You may, at any point in time, withdraw your consent to the collection, storage, use, disclosure, processing, transfer and retention of the Personal Information by Star Entity, by addressing a written communication to this effect to the contact address of the Grievance Officer specified below and we will take appropriate steps to address the same within a reasonable time. However, please note that the Star Group may not be able to continue its relationship with you in the event of such withdrawal.
Disclosure and Processing Information
Your information including Personal Information may also be shared by the Star Entity with: (i) its affiliates; and (ii) third party service providers to perform functions or services on its behalf for the Star Group’s business operations. Such service provider may have limited access to your information including Personal Information needed to perform such functions, but are restricted from using your information including Personal Information for purposes other than providing services to the said Star Entity. Such Star Entity shall ensure on reasonable commercial efforts’ basis that its service providers that have access to information including Personal Information to provide the services or perform their functions for or to the Star Group, are subject to privacy protection as is required by the relevant IT Laws.
Email or any other mode of Electronic Communication or otherwise and your Information
To manage business operation of the relevant Star Entity, Star Group may need to process, store, retain or transfer your information including Personal Information on, or to a service provider’s infrastructure or cloud platform which the said Star Entity has subscribed to. Therefore, the relevant Star Entity informs you that your information including Personal Information, if collected by the said Star Entity, which you have provided to the Star Entity or that it otherwise acquired in the course of its ordinary activity, through e-mail or any other mode of electronic communication or otherwise may be processed, stored, retained or transferred to a service provider’s infrastructure or cloud platform and you expressly authorize such process, transfer, retention or storage, in India and outside India.
Disclosures to Government/ Regulatory Agencies
The Star Group cooperates with mandated government and law enforcement agencies or with any third parties pursuant to an order under law, for the time being in force, to enforce and comply with such law. We will disclose information including Personal Information to government, law enforcement officials or private parties in accordance with applicable laws as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of the relevant Star Entity, or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity.
Mergers & Acquisitions
Retention and Accuracy of Personal Information
Personal Information provided by you is retained till the later of: (i) as long as required for the purposes for which it was collected; or (ii) for such period so as to satisfy legal, regulatory, tax and/ or accounting requirements or to protect the relevant Star Entity’s or the Star Group’s interests.
Please note that the accuracy of the Personal Information provided to us is essential and you undertake to ensure the accuracy and completeness of all Personal Information disclosed, shared, exchanged or otherwise update and notify our Grievance Officer mentioned below.
Reasonable Security Practices and Procedures
The relevant Star Entity uses ordinary industry standard technology designed to help keep your information including Personal Information safe. The secure server software (SSL) encrypts all information including Personal information you submit before it is sent to us. Furthermore, all the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts’ basis that any agent or third party that we employ complies with the same security standards as us for the protection of your information including Personal Information.
Your Personal Information may be transferred to or maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If You are located outside India and choose to provide Personal Information to us, please be aware that the relevant Star Entity keeps or transfers Personal Information to India and processes it there. Your submission of such Personal Information represents your agreement to that transfer.
Unfortunately, the transmission of information including Personal Information over the Internet is not completely secure. Although We strive to protect your information including Personal Data, We cannot guarantee the security of your information including Personal Data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavour to prevent unauthorized access.
Star Group shall exercise reasonable commercial endeavours for the prevention of the unauthorised disclosure of the information including Personal Information provided by you, but cannot guarantee security against all risks.
Contact Us/ Grievances